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The hotel is set on New Zealand’s South Island, by the tranquil shores of Lake Wakatipu. It is situated only 10 minutes from the centre of Queenstown and 5 minutes’ drive from Queenstown Airport.
The hotel comprises a total of 220 rooms. Most of the storeys can be reached by lift. Services and facilities at the hotel include a safe, a babysitting service, room service, a laundry service, a conference room and a business centre. Wireless internet access is available to travellers in the public areas. There is also a garden. Those arriving in their own vehicles can leave them in the car park of the establishment.
The accommodation features rooms with air conditioning and central heating. A balcony is included as standard in most rooms, offering additional space for relaxation. Cots are available for younger guests. There is also a safe and, for a fee, a minibar. A mini fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for travellers' convenience. Other features include internet access, a telephone, a TV, a radio and WiFi. Among the amenities provided in the rooms are slippers and a daily paper. The bathrooms have a shower and a bathtub. A hairdryer and bathrobes are provided for everyday use. The hotel offers family rooms and non-smoking rooms.
The establishment features various options for cooling off on hot days, including a pool and an indoor pool. The hot tub is the perfect place to relax. A range of options are available, including biking/mountain biking, a gym, a spa, a sauna and massage treatments. Additional services include an entertainment programme for children, offering numerous activities.
Breakfast can be booked.